RETURN POLICY
Last updated January 2, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Exchanges work as such - We will charge and ship you the exchanged product and upon receiving your return you will receive a refund for the returned merchandise. Shipping charges not included for exchange only on returned item!
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, you may contact customer service on our live chat(located to the right bottom corner of our website) to obtain a Return Merchandise Authorization (RMA) number(your order number is your RMA ex.#ORDXXXXX). After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Oly's Home Fashion
Attn: Returns
RMA #
428 Broadway St
King City, CA 93927
United States
We recommend using the below website for cheaper shipping costs-
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us on live chat to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us on our live chat and we'll get back to you!